Our Privacy Policy
Last Updated: Jun 4, 2024
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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Biometric Information, including sleep, health, or exercise data
- Location Information, including precise geolocation
- Physical and Audio Data, including physical characteristics or descriptions
- Protected Classifications and Other Personal Characteristics, including age and sex, gender, or gender identity
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.Information from other sources
We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).
The categories of information we may collect include:
Other consumers (e.g., referrals)
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Email address, Online Identifiers, Sleep, health, or exercise data, Precise geolocation, Physical characteristics or descriptions, Age, Sex, gender, or gender identity | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Internet Activity, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Internet Activity, Purchases, Sleep, health, or exercise data, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Fulfilling Customer Orders
- Operating Our Website or Mobile Apps
- Sending Promotional Communications
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Customer Service, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Ad Networks, Cybersecurity Providers, Data Analytics Providers, Data Cooperative, IT Infrastructure Services, Professional Services, and Sales & Marketing Tools |
| Internet Activity | Collaboration & Productivity Tools, Commerce Software Tools, Customer Service, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Ad Networks, Cybersecurity Providers, Data Analytics Providers, Data Cooperative, IT Infrastructure Services, and Professional Services |
| Commercial Information | Commerce Software Tools, Customer Service, Customer Support Tools, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | Ad Networks, Data Cooperative, IT Infrastructure Services, Payment Processors, Professional Services, and Sales & Marketing Tools |
| Financial Information | Commerce Software Tools, Customer Service, Customer Support Tools, IT Infrastructure Services, Payment Processors, and Sales & Marketing Tools | IT Infrastructure Services, Payment Processors, Professional Services, and Sales & Marketing Tools |
| Biometric Information | Business Operations Tool, Collaboration & Productivity Tools, Customer Service, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | IT Infrastructure Services, Professional Services, and Sales & Marketing Tools |
| Location Information | Commerce Software Tools, Customer Service, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | Cybersecurity Providers and Sales & Marketing Tools |
| Physical and Audio Data | Business Operations Tool, Collaboration & Productivity Tools, Customer Service, Customer Support Tools, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | IT Infrastructure Services and Professional Services |
| Protected Classifications and Other Personal Characteristics | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Customer Service, Customer Support Tools, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | IT Infrastructure Services, Professional Services, and Sales & Marketing Tools |
| Inferences from Other Data | Customer Service, Customer Support Tools, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | Cybersecurity Providers |
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